Refund Policy
Effective Date: 24/03/2025
1. General Policy
At FlikCharge, we strive to ensure seamless transactions for all our users. However, in case of any issues, we provide a transparent refund policy.
2. Eligibility for Refund
Refunds will be considered under the following circumstances:
- Transaction failure due to a technical error, with payment deducted.
- Incorrect recharge or bill payment due to a system malfunction.
- Unauthorized or fraudulent transactions reported within 24 hours.
3. Non-Refundable Transactions
Refunds will not be provided under the following conditions:
- Incorrect details entered by the user during payment.
- Successful transactions where services have been rendered.
- Requests made after 7 days from the transaction date.
4. Refund Process
To initiate a refund request, follow these steps:
- Contact our support team at [Support Email] with transaction details.
- Provide proof of payment and error details.
- Our team will review and process valid refunds within 5-7 business days.
5. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: 8950014502
Address: Flikmart, First Floor, Rising India Tower, Shahpur Ganaur Road, Ganaur, Sonipat, Haryana 131001
By using our Services, you acknowledge that you have read and understood this Refund Policy.