Refund Policy

Refund Policy

Effective Date: 24/03/2025

1. General Policy

At FlikCharge, we strive to ensure seamless transactions for all our users. However, in case of any issues, we provide a transparent refund policy.

2. Eligibility for Refund

Refunds will be considered under the following circumstances:

  • Transaction failure due to a technical error, with payment deducted.
  • Incorrect recharge or bill payment due to a system malfunction.
  • Unauthorized or fraudulent transactions reported within 24 hours.

3. Non-Refundable Transactions

Refunds will not be provided under the following conditions:

  • Incorrect details entered by the user during payment.
  • Successful transactions where services have been rendered.
  • Requests made after 7 days from the transaction date.

4. Refund Process

To initiate a refund request, follow these steps:

  1. Contact our support team at [Support Email] with transaction details.
  2. Provide proof of payment and error details.
  3. Our team will review and process valid refunds within 5-7 business days.

5. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: 8950014502

Address: Flikmart, First Floor, Rising India Tower, Shahpur Ganaur Road, Ganaur, Sonipat, Haryana 131001

By using our Services, you acknowledge that you have read and understood this Refund Policy.

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